A question buyers ask AI · names a product

Can I run both a public help center and a private internal knowledge base with Document360 on a single subscription?

Measured in 1 answer, last on Nov 12, 2026. Only the passages that name a brand are shown.

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Answer 1 · Nov 12, 2026 · 2 sources cited
Document360RecommendedSite citedmixed
“Yes. Document360 supports running both a public-facing help center and a private internal knowledge base under one subscription, subject to the number of projects and features included in your pricing agreement.”
+ supports public and private knowledge bases under one subscription

“Yes. Document360 supports running both a public-facing help center and a private internal knowledge base under one subscription, subject to the number of projects and features included in your pricing agreement.”

+ multiple projects with independent configuration

“Each project can have its own: - Custom domain - Branding and design - Content structure - Reader permissions - Configuration”

+ access restrictions at multiple levels

“Document360 supports access restrictions at workspace, language, category and individual article levels.”

− customized pricing rather than fixed-price tiers

“Document360 currently uses customized pricing rather than straightforward fixed-price tiers.”

− additional projects require separate subscription after trial

“Although Document360 supports multiple projects, each additional project requires its own subscription after its 14-day trial.”

Sources the answers cite

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