“Ashby | Company-size-based | Around $400/month”
“Workable | Company-size-based | $299/month”
“JazzHR | Subscription/job limits | Around $1,000/year”
“Breezy HR | Flat subscription | $157/month”
“Zoho Recruit | Per recruiter | $25/recruiter/month”
“Small businesses: Zoho Desk or HubSpot Service Hub.”
“Excellent if you want one platform for sales, marketing and customer support.”
“Knowledge base for FAQs, tutorials and support documentation.”
“Advanced knowledge-base and portal functionality requires higher-tier subscriptions.”
“Enterprise businesses: Salesforce Service Cloud or Salesforce combined with a dedicated knowledge-management platform.”
“Highly customizable and suitable for complex support operations.”
“Implementation, licensing and customization can become expensive.”
“Businesses with high support volumes: Zendesk or Freshdesk.”
“Particularly strong for businesses where customer support is a major operational function.”
“More of a dedicated customer-service platform than a traditional sales CRM. CRM integrations may be necessary.”
“Businesses with high support volumes: Zendesk or Freshdesk.”
“Good balance between affordability and support functionality.”
“Less comprehensive as a standalone sales CRM.”
“Small businesses: Zoho Desk or HubSpot Service Hub.”
“Good functionality at a relatively affordable price.”
“Customization and advanced functionality can require higher-tier plans.”
“Intercom | Yes | Yes | Built-in customer records and integrations | SaaS and digital businesses”
“Help Scout | Yes | Yes | Via integrations | Small support teams”
“Manatal | Per user | $15/user/month”
“ApplicantStack | Subscription tiers | $29/month”
“Microsoft Dynamics | Intercom”