AI search presence in Knowledge Base & Self-Service
Measured from 51 AI answers to 51 buyer questions that name no product. Onyx is named in the answers to 2 of them. Questions that name a product are listed below for its pros and cons but not counted.
Rank#22of 65 brands
Share of voice0.8%questions naming no product
Mentioned in3.9%of 51 answers
Recommended in2%of all answers
Site cited in4.8%answers with sources
Avg. position—when listed
Questions where AI names Onyx
- I'm looking for knowledge base tools that can pull content from external apps, databases and file systems into one unified knowledge layer. Which ones do that, and how well does each keep that synced content up to date?Recommendedpositivenamed in 1 of 1 answer
- What are the main alternatives to a traditional help center platform for a company that wants AI answers on top of its own documentation?named in 1 of 1 answer