“Modjo is quite strong at tracking competitor mentions and objection trends across a sales team, particularly through its AI Insights feature.”
“Modjo's AI Insights automatically identifies competitor mentions in sales calls and meetings.”
“Modjo also automatically identifies and categorizes objections from conversation transcripts.”
“Its reporting isn't limited to individual call recordings. It supports analysis across a selected collection of conversations.”
“An especially useful feature is the ability to connect objections to individual deals and contacts, including AI-generated objection summaries and timestamped call snippets.”
“One particularly useful development is its October 2026 release: Ask Modjo AI can now work across filtered call lists, allowing managers to ask questions about recurring objections and identify relevant calls without opening recordings individually.”
“However, AI extraction isn't infallible. Competitor names can be misrecognized in transcripts.”
“You can segment these topics, but you cannot freely redefine the underlying AI Insights categories.”
“The analysis only reflects conversations captured in Modjo. It doesn't independently monitor competitor websites, pricing changes, marketing campaigns or market activity.”
“Modjo warns users when there are fewer than 10 mentions for the top three categories in a reporting scope.”