“### 1. urlCannyhttps://canny.io/ — Best for automatic feature-request collection”
“Canny has an AI feature called Autopilot that identifies feature requests in existing customer conversations.”
“One particularly useful feature is that it can extract requests from conversations without requiring support agents to log each one manually.”
“AI request detection | Yes | Yes | AI features | Limited”
“### 2. urlEnterprethttps://www.enterpret.com/ — Best for collecting feedback across multiple channels”
“Its broad source coverage makes it particularly interesting if you receive feedback across several different support platforms.”
“Uses AI to identify recurring themes.”
“Enterpret is a customer intelligence platform designed to consolidate feedback from different sources.”
“### 3. urlProductboardhttps://www.productboard.com/ — Best for product management workflows”
“One advantage: its email integration supports automatic forwarding rules, so incoming emails can become feedback records without manual submission.”
“Productboard centralizes customer feedback and connects it to product planning.”
“### 4. urlSaviohttps://www.savio.io/ — Best for B2B SaaS feature requests”
“Savio focuses on collecting, organizing, and prioritizing customer feature requests.”
“One caveat: some integrations are designed for employees to flag feedback from conversations, rather than automatically extracting every request.”
“AI request detection | Yes | Yes | AI features | Limited”