AI search presence in Customer Feedback & Feature Requests
Measured from 52 AI answers to 52 buyer questions that name no product. Canny is named in the answers to 33 of them. Questions that name a product are listed below for its pros and cons but not counted.
Rank#1of 53 brands
Share of voice14.7%questions naming no product
Mentioned in63.5%of 52 answers
Recommended in36.5%of all answers
Site cited in55.6%answers with sources
Avg. position2.4when listed
Questions where AI names Canny
- Are there any customer feedback tools that let us collect requests from email, chat, and support tickets without manual copy-paste?#1Recommendedpositivenamed in 1 of 1 answer“### 1. urlCannyhttps://canny.io/ — Best for automatic feature-request collection”
- Which tools are good at publishing a public roadmap that shows planned, in-progress, and shipped items?#1Recommendedpositivenamed in 1 of 1 answer“1. Canny — Best for customer engagement”
- We're a small SaaS team just getting started and looking for a customer feedback and feature request tool. What should I look for in one?#2Recommendedpositivenamed in 1 of 1 answer“2. Canny — Best dedicated feedback solution”
- What's the best way to bring feature requests from support tickets, sales calls, and app store reviews together in one place?Recommendedpositivenamed in 1 of 1 answer“### 1. Canny — Best for automated feedback collection”
- Are there feedback management tools that can automatically detect duplicate feature requests and merge votes without losing customer context?Recommendedpositivenamed in 1 of 1 answer“### 1. Canny — Best overall for AI automation”
- We're a B2B company and need a customer feedback tool that can link feature requests to revenue and account value. Which ones work well for that?Recommendedpositivenamed in 1 of 1 answer“My first recommendation for a B2B SaaS company.”
- I'm looking for a feedback platform that integrates with Jira and Linear so that engineering status changes sync back to the customer-facing board. Any recommendations?Recommendedpositivenamed in 1 of 1 answer“Canny is an established customer feedback management platform.”
- Are there feedback tools that can read our sales call recordings and support tickets and automatically turn them into structured feature requests?Recommendedpositivenamed in 1 of 1 answer“### 2. Canny — Best for automatically building a feature-request backlog”
- We need a customer-facing roadmap that automatically updates requesters when something ships. What should we look at?Recommendedpositivenamed in 1 of 1 answer“### 2. — Best for feature requests and voting Canny”
- We keep losing feature requests that come in through Slack, support tickets, and customer calls. What kind of tool do we need to stop that?Recommendedpositivenamed in 1 of 1 answer
- Is there a feedback tool that can sync feature requests with Jira or Linear and push status changes back to the customer-facing board?Recommendedpositivenamed in 1 of 1 answer“### 2. — Best for customer voting and feedback”
- Which platforms have a developer API and webhooks solid enough to build our own integrations on top of the feedback data?Recommendedpositivenamed in 1 of 1 answer“I would put Featurebase, Canny, Productboard, and UserVoice at the top of the shortlist.”
- How do public feedback portals compare when it comes to letting users submit ideas, vote, comment, and follow status changes?Recommendedpositivenamed in 1 of 1 answer
- How do we let customers know when a request they voted on actually ships, without someone manually emailing everyone?Recommendedpositivenamed in 1 of 1 answer“I'd start by looking at Canny or Frill.”
- I'm looking for a feedback platform where customers can vote on ideas so the most requested features rise to the top of the board. Any recommendations?Recommendedpositivenamed in 1 of 1 answer
- Are there any feedback tools that expose their data through an MCP server, so an AI assistant can query requests and votes directly?Recommendedpositivenamed in 1 of 1 answer“### 1. — Best for feature voting”
- Which feedback platforms have a built-in changelog so we can publish release notes and notify customers when their requests ship?Recommendedpositivenamed in 1 of 1 answer“### 2. — Best established feedback platform Canny”
- Which tools can read sales calls, support tickets, and reviews and automatically turn them into structured feature requests?Recommendedpositivenamed in 1 of 1 answer“This is one of the closest matches to your exact description. Canny”
- We need a public roadmap that shows planned, in-progress, and shipped items and stays in sync with our priorities. Which tools handle product roadmapping well?Recommendedpositivenamed in 1 of 1 answer
- Do any feedback platforms have a free tier that still includes a public board and voting for early-stage startups?#4positivenamed in 1 of 1 answer“4. Canny — Best established solution”
- How do feedback platforms compare when it comes to embedding a voting board or changelog widget directly inside a web app?#4named in 1 of 1 answer“4. Canny – Best-established option for feature voting.”
- How should I decide between a lightweight public feedback board and a full product management suite that has roadmapping and prioritization scoring?named in 1 of 1 answer“For example, you could start with a feedback platform such as Canny or Featurebase and later introduce Productboard or Aha! when your planning needs become more sophisticated.”
- How should I compare customer feedback platforms that focus on public voting boards versus ones built around internal feedback analysis?named in 1 of 1 answer
- We're a team of about 20 people in product and support, and we're looking at customer feedback and feature request platforms. How much do these usually cost per month?positivenamed in 1 of 1 answer“Canny | $79/month | Tracked customers | Feature requests and voting”
- Our feedback is scattered across spreadsheets and Slack threads and nobody trusts the priorities anymore. What kind of tool would fix that?named in 1 of 1 answer“| Gathering feature requests, merging duplicates and customer voting”
- What's a reasonable monthly budget for a feedback and feature request platform for a 15-person product team?named in 1 of 1 answer“Canny, for example, uses tracked-user pricing.”
- What should a mid-size SaaS look for in a feedback platform if we need SSO, custom branding on our portal, and a developer API?named in 1 of 1 answer
- How do feedback tools handle customer segmentation so we can filter requests and surveys by plan tier or account size?named in 1 of 1 answer“- Canny pricing and features”
- How do feedback platforms that are mainly public voting boards compare to ones built for internal feedback triage?named in 1 of 1 answer“For example, has introduced an internal Ideas layer alongside its public-facing feedback Posts. This allows teams to separate public customer conversations from internal insights, prioritization, and planning. Canny Help Center”
- What does a customer feedback and feature request platform usually cost per month for a product team of 10 to 20 people?named in 1 of 1 answer“This is particularly important with Canny, which charges according to the number of customers whose feedback is tracked.”
- We're a seed-stage startup with almost no budget. Is there a free or really cheap way to run a public idea board with voting?named in 1 of 1 answer“### 4. Canny — established, but watch the limits”
- We already pay for a product analytics tool with surveys. Do we still need a separate feedback and voting platform on top of that?named in 1 of 1 answer“I can compare its existing feedback and survey capabilities against dedicated platforms like Canny, Productboard, and Featurebase to determine whether you're genuinely missing functionality or would simply be paying for overlapping features.”
- How do feedback platforms handle custom domains and branding so our public portal looks like part of our own product?named in 1 of 1 answer“company.canny.io | feedback.yourproduct.com”
- Would Nolt be a good cheap option for a seed-stage startup that wants a public idea board with voting and a changelog?Recommendedpositivenames a productnamed in 1 of 1 answer“Best for more sophisticated feedback management | Canny”
- We're a seed-stage startup looking for a free public idea board with voting. Is Nolt a good fit for that?names a productnamed in 1 of 1 answer“Are you looking for something like Canny's public feedback board, where:”
- Does Featurebase have a public roadmap, and does it automatically notify voters when a request ships?names a productnamed in 1 of 1 answer“It's a good fit if you're looking for an alternative to Canny that combines feature voting, a public roadmap, and automated customer communication.”