“### 4. Canny — established, but watch the limits”
+ established product
“Canny is one of the established products in this category.”
− restrictive free tier
“However, its free plan is limited to 25 tracked users.”
“### 3. Featurebase — if you want room to grow”
+ room to grow into complete feedback system
“It's probably more than you need initially, but worth considering if you eventually want a complete customer-feedback system.”
“### 1. Fider — my first recommendation”
+ purpose-built for idea boards
“Fider is purpose-built for exactly this use case.”
+ free hosted plan
“Free hosted plan: up to 250 feedback requests under its fair-use policy.”
+ no server maintenance
“The hosted free tier is particularly attractive because you don't need to manage servers.”
+ open source self-hosting
“Self-hosted: free and open source.”
+ European team/hosting
“One interesting detail: it's built by a team based in Germany, which may be worth considering if European hosting is important to you.”
+ free hosted plan and MIT-licensed self-hosted edition
“It has a free hosted plan and a free, MIT-licensed self-hosted edition.”
GitHub Discussionspositive
“GitHub Discussions | Free | Public discussions and reactions | Best if your users are developers”
+ best for developer users
“Best if your users are developers”