AI search presence in Customer Feedback & Feature Requests
Measured from 52 AI answers to 52 buyer questions that name no product. Medallia is named in the answers to 2 of them. Questions that name a product are listed below for its pros and cons but not counted.
Rank#23of 53 brands
Share of voice0.9%questions naming no product
Mentioned in3.8%of 52 answers
Recommended in1.9%of all answers
Site cited in4.4%answers with sources
Avg. position—when listed
Questions where AI names Medallia
- How do feedback analytics dashboards compare for surfacing trends, themes, and account health from customer feedback?Recommendedpositivenamed in 1 of 1 answer
- Which feedback tools do a good enough job of scoring sentiment on open-text feedback and surveys to track how customers feel over time?positivenamed in 1 of 1 answer