AI search presence in Customer Feedback & Feature Requests
Measured from 52 AI answers to 52 buyer questions that name no product. Thematic is named in the answers to 6 of them. Questions that name a product are listed below for its pros and cons but not counted.
Rank#10of 53 brands
Share of voice2.7%questions naming no product
Mentioned in11.5%of 52 answers
Recommended in7.7%of all answers
Site cited in13.3%answers with sources
Avg. position2when listed
Questions where AI names Thematic
- Are there feedback platforms where you can ask plain-language questions about your feedback data and get answers about themes and impact?#2Recommendedpositivenamed in 1 of 1 answer
- How do AI theme detection features in feedback platforms actually work, and which tools are reliable at clustering requests into themes?Recommendedpositivenamed in 1 of 1 answer“### 4. — Best for transparent theme analysis Website: Thematic”
- Which feedback tools do a good enough job of scoring sentiment on open-text feedback and surveys to track how customers feel over time?Recommendedpositivenamed in 1 of 1 answer
- How do feedback analytics dashboards compare for surfacing trends, themes, and account health from customer feedback?Recommendedpositivenamed in 1 of 1 answer
- How should I compare customer feedback platforms that focus on public voting boards versus ones built around internal feedback analysis?named in 1 of 1 answer
- Which customer feedback platforms are best at pulling feedback in from email, chat, support tickets, and app store reviews into one organized inbox?positivenamed in 1 of 1 answer“### 4. Thematic — Best for organizing feedback into common themes”
- How good is Dovetail at AI theme and trend detection on sales call recordings and support tickets?names a productnamed in 1 of 1 answer