AI search presence in Help Desk & Ticketing
Measured from 53 AI answers to 53 buyer questions that name no product. Zammad is named in the answers to 2 of them. Questions that name a product are listed below for its pros and cons but not counted.
Rank#14of 62 brands
Share of voice0.7%questions naming no product
Mentioned in3.8%of 53 answers
Recommended in3.8%of all answers
Site cited in4.3%answers with sources
Avg. position—when listed
Questions where AI names Zammad
- We're a startup and want something simpler and cheaper than the big-name ticketing suites. What alternatives are out there?Recommendedpositivenamed in 1 of 1 answer“### 2. Zammad – Best European option”
- How do per-agent pricing models in ticketing software compare when our ticket volume has seasonal spikes?Recommendedpositivenamed in 1 of 1 answer“My preferred starting shortlist would be Freshdesk, HappyFox and Zammad.”