“The strongest options are Slack, Microsoft Teams, Mattermost, Google Chat, and Twist.”
“My take: Probably the best starting point if you want a familiar, polished chat experience.”
“Slack offers two particularly useful options:”
“Single-channel guests are free within certain limits on paid plans: up to five guests per paid active member.”
“The strongest options are Slack, Microsoft Teams, Mattermost, Google Chat, and Twist.”
“My take: Excellent if your company already uses Microsoft 365.”
“Teams has a feature called Shared Channels.”
“The strongest options are Slack, Microsoft Teams, Mattermost, Google Chat, and Twist.”
“My take: A sensible option if your organization already runs on Google Workspace.”
“One limitation: external users cannot be added to group messages.”
“The strongest options are Slack, Microsoft Teams, Mattermost, Google Chat, and Twist.”
“My take: Particularly interesting if you want strong control over internal versus external communication.”
“Mattermost has dedicated guest accounts.”
“The strongest options are Slack, Microsoft Teams, Mattermost, Google Chat, and Twist.”
“My take: Worth considering if you want a dedicated communication space for every client.”
“Twist has a particularly straightforward guest model.”
“## 6. Zoho Cliq — An interesting alternative”
“Zoho Cliq has dedicated external collaboration functionality.”
“My take: Particularly interesting if you want to keep client communication separate from internal communication while maintaining granular controls.”