AI search ranking

Measured from 50 AI answers to questions that name no product. Questions that name a product only show each product's pros and cons and are not counted. Includes brands from those answers that are not listed here.

#BrandShare of voiceMentioned inRecommended inSite cited inPositiveAvg. position
1Slack18%92%58%74.4%67.4%1.7
2Microsoft Teams17.6%90%56%51.2%68.9%1.9
3Mattermost13.7%70%46%46.5%77.1%3.3
4Google Chat10.9%56%34%30.2%71.4%3.6
5Rocket.Chat5.5%28%18%18.6%71.4%3
6Zulip4.7%24%16%25.6%100%2.3
7Discord4.7%24%8%9.3%8.3%3
8Twist3.1%16%14%16.3%100%3.3
9Pumble2%10%6%11.6%80%2.7
10Element1.6%8%6%7%100%3
11Zoho Cliq1.6%8%6%4.7%100%1.5
12Zoom Team Chat1.2%6%6%4.7%100%2
13Chanty0.8%4%4%4.7%100%5
14Flock0.8%4%0%4.7%50%—
15Microsoft 3650.8%4%0%2.3%50%—
16Matrix0.8%4%2%0%50%—
17Nextcloud Talk0.8%4%4%4.7%100%6
18Google Meet0.8%4%2%2.3%50%4
19Copilot0.4%2%0%0%0%—
20WhatsApp0.4%2%0%0%0%—
21Zoom Workplace0.4%2%2%2.3%100%—
22Cisco Webex0.4%2%2%2.3%100%2
23Dorik0.4%2%2%2.3%100%—
24Unicorn Platform0.4%2%2%2.3%100%—
25LiveKit0.4%2%2%0%100%—
26Synapse0.4%2%0%0%0%—
27Nextcloud AIO0.4%2%2%2.3%100%—

Questions asked

The 69 questions this ranking is measured with. Icons show the brands the answers name, most often first.

Questions that name no product (50)

Questions that name a product (19)

Features in this category

Found on each product's own website.

Team messaging

Real-time chat for teams across channels, direct messages and group conversations.

Slack, Microsoft Teams, Google Chat, Mattermost, Rocket.Chat, Chanty, Twist, Zulip, Flock, Discord

Voice and video calls

Start one-on-one or group voice and video calls from the workspace.

Slack, Microsoft Teams, Google Chat, Mattermost, Rocket.Chat, Chanty, Zulip, Flock, Discord

Channels

Organize conversations into public, private or topic-specific channels and rooms.

Slack, Google Chat, Rocket.Chat, Chanty, Twist, Zulip, Flock

Search

Search messages, files and other content across the workspace.

Slack, Google Chat, Rocket.Chat, Chanty, Twist, Zulip, Flock

File sharing

Share and store files and attachments within conversations.

Slack, Rocket.Chat, Chanty, Twist, Zulip, Flock

Roles and permissions

Granular roles and permissions controlling what users can see and do.

Mattermost, Rocket.Chat, Chanty, Twist, Zulip, Flock

AI assistant

AI that summarizes, drafts, translates or answers questions inside conversations.

Slack, Microsoft Teams, Google Chat, Mattermost, Rocket.Chat, Chanty

Threaded conversations

Keep discussions on topic by grouping replies into threads.

Slack, Rocket.Chat, Chanty, Twist, Zulip

Screen sharing

Share your screen during calls and meetings.

Mattermost, Rocket.Chat, Chanty, Flock, Discord

Single sign-on

Authenticate users through SSO providers such as SAML and OAuth.

Mattermost, Rocket.Chat, Chanty, Zulip, Flock

AI agents

Agents that perform tasks and report back within conversations under governance.

Slack, Microsoft Teams, Mattermost, Rocket.Chat, Chanty

Third-party integrations

Connect external apps and services into the chat platform.

Slack, Google Chat, Mattermost, Zulip, Flock

Multi-platform apps

Clients for web, desktop and mobile so users can stay connected anywhere.

Rocket.Chat, Chanty, Twist, Zulip, Discord

Notifications

Configurable alerts for messages and mentions, with do-not-disturb and sync options.

Chanty, Twist, Zulip, Flock

Guest access

Invite clients, vendors and contractors with access limited to specified conversations.

Chanty, Twist, Zulip, Flock

Task management

Create, assign and track tasks with due dates and reminders.

Slack, Mattermost, Chanty, Flock

Workflow automation

Build automated workflows and processes with or without code.

Slack, Google Chat, Mattermost, Flock

Open APIs and developer tools

APIs, SDKs and webhooks for building custom apps and integrations.

Slack, Mattermost, Rocket.Chat, Discord

Self-hosted deployment

Run the platform on your own infrastructure for full data control.

Mattermost, Rocket.Chat, Zulip

Data retention policies

Set global or per-channel rules for how long messages and files are kept.

Mattermost, Rocket.Chat, Chanty

Bring your own AI model

Connect or self-host your own AI models and agents in the workspace.

Mattermost, Rocket.Chat, Chanty

Bots

Bots that interact with users and automate responses in conversations.

Rocket.Chat, Zulip, Discord

Announcement channels

One-way channels where only designated users can broadcast updates.

Chanty, Zulip, Flock

Air-gapped deployment

Operate fully disconnected in classified or high-security environments.

Mattermost, Rocket.Chat

Audit logs

Record auditable trails of user activity, logins and administrative actions.

Mattermost, Rocket.Chat

The ranking reflects measured AI answers, not our opinion. Listings have not been checked individually, and inclusion is not an endorsement.