“The two strongest platforms for business integrations are generally Slack and Microsoft Teams.”
“Excellent business integrations”
“More than 2,600 apps and integrations.”
“Strong connections to project management, CRM, development, analytics, and productivity software.”
“Supports custom integrations and automated workflows.”
“Slack reports approximately 1.7 million apps used weekly across its platform, illustrating that its ecosystem is actively used, not just large on paper.”
“Slack: Best overall integration experience”
“Slack provides granular app permissions and workspace-level approval controls.”
“Its main drawback is that integration quality depends on individual developers. Not every application supports the same functionality.”
“The two strongest platforms for business integrations are generally Slack and Microsoft Teams.”
“Excellent enterprise integrations”
“Particularly strong integration with Microsoft 365, SharePoint, OneDrive, Outlook, and Power Platform.”
“Microsoft also provides administrators with app usage reporting and centralized app management.”
“Microsoft Teams: Best enterprise integration”
“Power Automate for workflow automation.”
“Its main disadvantage is that some integrations can feel more complicated to configure and administer than their Slack equivalents.”
“Discord has a surprisingly large app directory, while Google Chat benefits from its connection to the wider Google Workspace ecosystem.”
“An exceptionally large directory, with an independent analysis identifying approximately 20,900 listings.”
“Discord: Best community-driven ecosystem”
“Bots and automation.”
“Discord's app ecosystem is particularly impressive in terms of community-developed functionality.”
“Less focused on traditional enterprise workflows than Slack or Teams.”
“Its directory size therefore shouldn't be interpreted as meaning it has more business integrations than Slack or Teams.”
“Discord has a surprisingly large app directory, while Google Chat benefits from its connection to the wider Google Workspace ecosystem.”
“Strong integration with Google Drive, Calendar, Gmail, and other Workspace products.”
“Google Chat: Best for Google-centric organizations”
“Supports third-party apps such as Jira, GitHub, Asana, Salesforce, and Zendesk.”
“Smaller dedicated Chat application selection.”