“SevenRooms: Best initial candidate for a sophisticated group-wide guest CRM, reporting and marketing setup.”
“Central guest profiles across locations and brands.”
“Group-level reporting and guest segmentation.”
“Marketing automations and optional email marketing.”
“Group Portal for managing bookings across venues.”
“Pricing: Custom quotation. Email marketing and other capabilities can carry additional costs.”
“TheFork Manager Enterprise: Particularly compelling if European marketplace acquisition and cross-selling between venues are important.”
“Shared customer database across restaurants.”
“Cross-selling between restaurants in the group.”
“Enterprise email campaigns and centralized analytics.”
“Marketplace bookings carry a commission based on the average bill per guest; direct website and social bookings are commission-free.”
“Marketplace bookings carry a commission based on the average bill per guest; direct website and social bookings are commission-free.”
“Zenchef Grow: Particularly compelling if commission-free direct bookings, guest data ownership and multi-venue operations are priorities.”
“Strong commission-free alternative”
“Centralized guest database across restaurants.”
“Email marketing and guest segmentation.”
“POS integrations and guest loyalty tools.”
“Multi-Venue and Marketing Suite options may be additional paid components.”
“I would also include aleno if your restaurants are positioned in premium or fine dining.”
“Detailed 360-degree guest profiles.”
“Shared guest data across outlets and groups.”
“Datahub for consolidating information from different systems.”
“Marketing capabilities and integrations should be assessed separately.”
“A good option if marketplace reach is important, although I would verify the depth of group-wide guest identity management before selecting it as the central CRM.”
“Reservation management and marketplace reach.”
“Guest database and 360-degree guest profiles.”
“Direct website bookings are included in these plans.”
“A good option if marketplace reach is important, although I would verify the depth of group-wide guest identity management before selecting it as the central CRM.”
“Published German pricing: Core €99/month and Pro €199/month, plus €1.50 per seated guest acquired through the OpenTable network.”