A question buyers ask AI

How do booking systems handle card holds and deposits when someone makes a reservation, and which ones make it easy to set rules per party size or time slot?

Measured in 1 answer, last on Nov 10, 2026. Only the passages that name a brand are shown.

Brands in the answers

BrandNamed inRecommended inPositiveAvg. position
OpenTable100%100%100%—
Tock100%100%100%—
ResDiary100%100%100%—
SevenRooms100%0%0%—
Toast Tables100%0%100%—
ViteUneTable100%0%0%—

Where each answer names a brand

Answer 1 · Nov 10, 2026 · 13 sources cited
OpenTableRecommendedSite citedpositive
“### 1. OpenTable – flexible booking and cancellation policies”
+ flexible booking and cancellation policies

“OpenTable allows restaurants to create custom booking policies for particular dates, days and time periods.”

+ custom policy system with time and party-size restrictions

“Its custom policy system is particularly interesting because you can define both time restrictions and party-size restrictions.”

+ combination of party-size and time-specific policies

“Excellent combination of party-size and time-specific policies”

SevenRoomsSite cited
“SevenRooms | Available for secured bookings | Available for prepaid experiences | Check configuration | Check configuration”
TockRecommendedSite citedpositive
“### 2. Tock – excellent for tiered deposits”
+ tiered deposits

“Tock is particularly interesting if you want sophisticated deposit structures.”

+ tiered deposit and card-hold functionality

“Best documented tiered deposit and card-hold functionality”

ResDiaryRecommendedSite citedpositive
“### 3. ResDiary – excellent for table and time management”
+ table and time management

“ResDiary is worth considering if your priority is managing table utilisation and booking restrictions.”

+ table-management and time-slot restrictions

“Particularly strong table-management and time-slot restrictions”

− unclear payment-rule flexibility

“One distinction: ResDiary's documented table-management rules are not necessarily the same as payment-rule flexibility. I'd verify the exact deposit and card-guarantee configuration separately.”

Toast Tablespositive
“### 4. Toast Tables – excellent combination of party-size and time-based rules”
+ combination of party-size and time-based rules

“Toast has a particularly useful rule architecture.”

+ rule architecture

“You create a deposit rule and then attach it to specific schedules, shifts and dining areas.”

− cancellation-fee feature in open beta

“Toast's cancellation-fee feature is currently documented as being in open beta.”

− regional availability uncertainty

“Important: Check Toast's availability and payment-processing support in Germany before considering it. Feature availability in one market doesn't guarantee availability in another.”

ViteUneTableSite cited
“4. viteunetable.comCredit card holds for restaurant reservations: guide | ViteUneTableHow credit card holds work for restaurant reservations: holds vs deposits vs prepaid bookings, when you can charge a no-show fee, and how to tell your guests.”

Sources the answers cite

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