A question buyers ask AI

Which reservation systems let us tag guests with allergies, VIP status and special occasions so that info shows up on the floor plan during service?

Measured in 1 answer, last on Nov 10, 2026. Only the passages that name a brand are shown.

Brands in the answers

BrandNamed inRecommended inPositiveAvg. position
OpenTable100%100%100%—
Resy100%100%100%—
SevenRooms100%100%100%—
TableCheck100%100%100%—
Reserver100%0%0%—
RESV100%0%0%—
RESERViSiON100%0%0%—

Where each answer names a brand

Answer 1 · Nov 10, 2026 · 11 sources cited
OpenTableRecommendedSite citedpositive
“### 3. — Best established all-rounder OpenTable for Restaurants”
+ Established all-rounder

“### 3. — Best established all-rounder”

+ VIP and Friend of Chef tags

“- VIP and Friend of Chef tags.”

+ Guest-profile tags, such as gluten-free or vegan

“- Guest-profile tags, such as gluten-free or vegan.”

+ Visit-specific tags, such as birthdays and anniversaries

“- Visit-specific tags, such as birthdays and anniversaries.”

+ Guest notes and historical information

“- Guest notes and historical information.”

+ Interactive floor plans and table management

“- Interactive floor plans and table management.”

− Indicator visibility must be verified

“OpenTable | ✅ | ✅ | ✅ | Verify indicator visibility”

ResyRecommendedpositive
“### 4. — Best visual tagging system Resy OS”
+ Best visual tagging system

“### 4. — Best visual tagging system”

+ Guest tags: VIP, Regular, Friend of Chef, Nut Allergy

“- Guest tags: VIP, Regular, Friend of Chef, Nut Allergy.”

+ Visit tags: Birthday, Anniversary, Graduation

“- Visit tags: Birthday, Anniversary, Graduation.”

+ Allergy tags can receive a distinctive orange indicator

“- Allergy tags can receive a distinctive orange indicator.”

+ Special occasions can receive a blue cake indicator

“- Special occasions can receive a blue cake indicator.”

+ Notable tags can be highlighted on the reservation list and printed on service chits

“- Notable tags can be highlighted on the reservation list and printed on service chits.”

+ Guest and visit notes from floor-plan view

“Resy also supports guest and visit notes from its floor-plan view.”

+ Excellent visual organisation

“My take: Excellent visual organisation, particularly for teams that want quick recognition of important guest information.”

− Floor-plan indicators must be verified

“Resy | ✅ | ✅ | ✅ | Verify floor-plan indicators”

SevenRoomsRecommendedSite citedpositive
“go.sevenrooms.com2026 VIP Playbook: How to Identify and Keep Your Most Valuable Diners 12026 VIP Playbook: How to Identify and Keep Your Most Valuable Diners”
+ Guest recognition and CRM

“### 2. — Best for guest recognition and CRM”

+ 360-degree guest profiles

“- 360-degree guest profiles.”

+ Automatic tags for allergies and preferences

“- Automatic tags for allergies and preferences.”

+ Guest reservation notes

“- Guest reservation notes.”

+ Recognition of VIPs, regulars and high-spending guests

“- Recognition of VIPs, regulars and high-spending guests.”

+ Integrated table management and real-time alerts

“- Integrated table management and real-time alerts.”

+ Strong for upscale restaurants, hotels and hospitality groups

“My take: Particularly strong for upscale restaurants, hotels and hospitality groups.”

− Floor-plan visibility needs demonstration

“SevenRooms | ✅ | ✅ | ✅ | Needs demonstration”

TableCheckRecommendedSite citedpositive
“### 1. — Best match for floor-plan visibility TableCheck official website”
+ VIP guests displayed on the floor plan

“- VIP guests displayed on the floor plan.”

+ Allergy information displayed on the floor plan

“- Allergy information displayed on the floor plan.”

+ Celebrations and special occasions displayed on the floor plan

“- Celebrations and special occasions displayed on the floor plan.”

+ Centralised reservation and guest information

“- Centralised reservation and guest information.”

+ Strongest match to the requirement

“My take: One of the strongest matches to your exact requirement. Worth putting at the top of your demo list.”

ReserverSite cited
“www.reserver-app.comRestaurant Reservation Management — ReserverUnified dashboard with 14 reservation states, tags (VIP, allergen, anniversary), per-operator history and live notifications. No per-booking commission.”
+ Unified dashboard with 14 reservation states, tags (VIP, allergen, anniversary), per-operator history and live notifications

“Unified dashboard with 14 reservation states, tags (VIP, allergen, anniversary), per-operator history and live notifications.”

+ No per-booking commission

“No per-booking commission.”

“### 5. — Worth investigating for Germany RESV Germany”
+ Customer tags for VIPs

“- Customer tags for VIPs.”

+ Food allergy information

“- Food allergy information.”

+ Wine preferences

“- Wine preferences.”

+ Table editor and table management

“- Table editor and table management.”

+ Reservation and customer management

“- Reservation and customer management.”

− Special occasions not clearly documented

“RESV | ✅ | ✅ | Not clearly documented | Needs demonstration”

− Unclear whether tags appear on live floor plan

“The main question is whether these tags appear directly on the live floor plan, rather than simply being accessible inside the customer profile.”

RESERViSiONSite cited
“### 6. — Interesting for visual floor management RESERViSiON”
+ Floor-plan icons for allergies

“- Floor-plan icons for allergies.”

+ Icons for birthdays

“- Icons for birthdays.”

+ Special notes visible in the table overview

“- Special notes visible in the table overview.”

+ Guest requests and reservation information at a glance

“- Guest requests and reservation information at a glance.”

Sources the answers cite

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