Does Resy include email marketing and guest segmentation, or would we still need a separate CRM tool alongside it?

“1. Loyalist – Guest relationship management and personalized marketing.”

“2. Fishbowl – Restaurant-focused customer marketing and CRM.”

“Resy offers guest management and segmentation capabilities, but I would not consider it a complete replacement for a dedicated CRM and email marketing platform.”

“Resy is increasingly strong on the first. For more sophisticated marketing, it connects with dedicated CRM providers.”

“Resy also supports guest segmentation based on visit history, spending patterns, preferences and frequency.”

“Resy as the reservation and guest-data backbone.”

“Resy offers guest management and segmentation capabilities, but I would not consider it a complete replacement for a dedicated CRM and email marketing platform.”

“Full promotional email campaigns | ⚠️ Via CRM integrations”

“I would budget for Resy plus a dedicated CRM/email marketing solution, rather than assume Resy will handle the entire marketing function.”