“Quandoo offers useful basic waitlist and table-management functionality, but its documented SMS capabilities are less convincing for handling a fast-moving waitlist during peak dinner service.”
+ basic waitlist and table-management functionality
“Quandoo offers useful basic waitlist and table-management functionality”
+ waitlist management (walk-ins, waiting lists, table availability)
“Basic functionality supported”
+ centralised reservation and basic waiting-list administration
“Quandoo appears better suited to centralised reservation and basic waiting-list administration than to sophisticated, fully automated queue management.”
− automated table-open SMS workflow not sufficiently documented
“its automatic table-open SMS workflow is not sufficiently documented to establish that it can handle a high-volume dinner queue without staff involvement.”
− service discontinued
“Service discontinued”
− not recommended due to announced closure
“I would not recommend choosing Quandoo as a new restaurant-management platform.”
“One alternative worth examining is TableCheck.”
+ documented waitlist functionality with SMS paging, automated reminders and automatic cancellation
“Its documented waitlist functionality includes SMS paging, automated reminders and automatic cancellation when a guest exceeds the arrival time limit.”