“My bottom line: Eat App is more than a reservation system. It already has the foundations of a restaurant-specific CRM. I'd avoid paying for a second CRM unless you identify a specific functionality Eat App cannot provide.”
+ all-in-one reservation, guest-management and marketing platform
“In fact, Eat App positions itself as an all-in-one reservation, guest-management and marketing platform.”
+ guest database and CRM features
“Eat App includes its own guest database, hospitality CRM, visit history, guest preferences and marketing tools.”
+ restaurant-specific CRM foundations
“My bottom line: Eat App is more than a reservation system. It already has the foundations of a restaurant-specific CRM.”
− functionality depends on subscription tier and add-ons
“Eat App offers both, but the exact functionality depends on the subscription tier and add-ons.”
− Lite tier has limited CRM and marketing capabilities
“Lite: Guest profiles and tagging, with more limited CRM and marketing capabilities.”
− may lack some advanced functionality
“I'd avoid paying for a second CRM unless you identify a specific functionality Eat App cannot provide.”