AI search presence in Live Chat & Customer Messaging

Measured from 54 AI answers to 54 buyer questions that name no product. Qualified is named in the answers to 3 of them. Questions that name a product are listed below for its pros and cons but not counted.

Rank#12of 42 brands
Share of voice1.3%questions naming no product
Mentioned in5.6%of 54 answers
Recommended in5.6%of all answers
Site cited in6%answers with sources
Avg. position2when listed
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Questions where AI names Qualified

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