AI search presence in Live Chat & Customer Messaging

Measured from 54 AI answers to 54 buyer questions that name no product. tawk.to is named in the answers to 6 of them. Questions that name a product are listed below for its pros and cons but not counted.

Rank#8of 42 brands
Share of voice2.5%questions naming no product
Mentioned in11.1%of 54 answers
Recommended in9.3%of all answers
Site cited in12%answers with sources
Avg. position2.5when listed
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Questions where AI names tawk.to

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