AI search presence in Live Chat & Customer Messaging

Measured from 54 AI answers to 54 buyer questions that name no product. Gladly is named in the answers to 1 of them. Questions that name a product are listed below for its pros and cons but not counted.

Rank#39of 42 brands
Share of voice0.4%questions naming no product
Mentioned in1.9%of 54 answers
Recommended in1.9%of all answers
Site cited in0%answers with sources
Avg. position—when listed
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Questions where AI names Gladly

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