AI search presence in Live Chat & Customer Messaging
Measured from 54 AI answers to 54 buyer questions that name no product. respond.io is named in the answers to 3 of them. Questions that name a product are listed below for its pros and cons but not counted.
Rank#11of 42 brands
Share of voice1.3%questions naming no product
Mentioned in5.6%of 54 answers
Recommended in3.7%of all answers
Site cited in6%answers with sources
Avg. position5when listed
Questions where AI names respond.io
- We get chat, email and Instagram DMs all day and want one shared inbox for the team. Which platforms handle an omnichannel shared inbox well?#5Recommendedpositivenamed in 1 of 1 answer“urlrespond.iohttps://respond.io/ — Best for messaging automation”
- Which customer messaging tools can pull Facebook Messenger and Instagram DMs into the same inbox as website chat?Recommendedpositivenamed in 1 of 1 answer“Particularly good if you receive enquiries from social media and want to convert them into customers. respond.io”
- I need a chat platform that handles WhatsApp, Instagram and website chat in one inbox. What should I check before choosing one?named in 1 of 1 answer“respond.io | Omnichannel inbox, automation and customer journeys”