Best Microsoft Teams alternatives 2026

Most recommended alternatives

1. 1
   Slackrecommended for 29 questions · avg. position 1.5

   “Slack | Workflow Builder, forms, triggers, app integrations and automated notifications | Lists, task assignments and deadlines | Teams using several different business tools”

2. 2
   Mattermostrecommended for 23 questions · avg. position 3.1

   “Mattermost | Playbooks, triggers and customizable operational workflows | Checklists and structured process tracking | Technical operations and teams needing greater data control”

3. 3
   Google Chatrecommended for 17 questions · avg. position 3.6

   “Google Chat | Apps and integrations within Google Chat spaces | Assignable tasks within spaces, linked to Google Workspace | Teams using Gmail, Google Drive and Calendar”

4. 4
   Rocket.Chatrecommended for 9 questions · avg. position 2.8

   “Rocket.Chat has a fairly sophisticated role-based access control (RBAC) system, particularly for organizations that self-host and need to control administrative access, channel management, moderation, and user capabiliti...”

5. 5
   Zuliprecommended for 8 questions · avg. position 2.3

   “If you're looking for a well-organized, searchable, asynchronous team communication platform with occasional voice/video meetings, Zulip is a good fit.”

6. 6
   Twistrecommended for 7 questions · avg. position 3.3

   “My recommendation: If you're looking for a tool where a team can communicate, exchange documents, and later retrieve decisions or information from months-old discussions, Twist is worth considering.”

7. 7
   Discordrecommended for 4 questions · avg. position 3

   “Discord has a surprisingly large app directory, while Google Chat benefits from its connection to the wider Google Workspace ecosystem.”

8. 8
   Zoho Cliqrecommended for 3 questions · avg. position 1.5

   “### 2. Zoho Cliq — Best for affordability”

9. 9
   Pumblerecommended for 3 questions · avg. position 1.5

   “### 1. Pumble — Best overall budget alternative”

10. 10
    Zoom Team Chatrecommended for 3 questions · avg. position 2

    “I'd shortlist Slack, Microsoft Teams, Google Chat, Zoom Team Chat, and Mattermost.”

11. 11
    ClickUprecommended for 3 questions · avg. position 2.3

    “ClickUp | Automation rules, triggers and actions | Built-in tasks, subtasks, dependencies and project boards | Teams wanting chat and work management in one environment”

12. 12
    Elementrecommended for 3 questions · avg. position 3

    “Matrix is particularly interesting because it's an open communication protocol rather than just another chat application.”

Who AI recommends, by feature and question

Each question shows the tools its answers recommend, in the order they were listed, and where Microsoft Teams stands.

Most recommended alternatives

1. 1
   Avomarecommended for 29 questions · avg. position 2.1

   “Avoma Best modular pricing - Startup: $19/user/month annually. - Organization: $29/user/month annually. - Conversation Intelligence: additional $29/user/month. - 50-seat Organization plus CI: $34,800/year. You can start...”

2. 2
   Gongrecommended for 29 questions · avg. position 2.1

   “### 1. Gong — strongest overall revenue intelligence Best overall What makes it attractive: - Analyzes calls, emails and CRM data together. - Flags deals that are stalling or showing warning signs. - AI Deal Reviewer and...”

3. 3
   Salesloftrecommended for 10 questions · avg. position 2.8

   “### 2. Salesloft / Clari — strongest forecasting-oriented alternative Best forecast focus The combination is particularly interesting: - Conversation Intelligence captures calls and extracts deal signals. - Deal Alerts h...”

4. 4
   Fireflies.airecommended for 10 questions · avg. position 3

   “Fireflies.ai Lowest-cost option - Business: approximately $19/user/month annually. - 50 seats: $11,400/year. - Transcription, summaries, searchable conversations and CRM integrations. - Not a full revenue forecasting or...”

5. 5
   Fathomrecommended for 7 questions · avg. position 4

   “Yes — Fathom is good enough to eliminate most manual demo recap writing, but I wouldn't recommend letting reps send every AI-generated email without reviewing it.”

6. 6
   Clari Copilotrecommended for 6 questions

   “Clari is more focused on inspecting the entire opportunity than simply extracting information from an individual call.”

7. 7
   Jiminnyrecommended for 5 questions · avg. position 3

   “### 3. Jiminny — strongest mid-market alternative Best alternative to enterprise suites - AI call scoring and coaching. - Deal insights and pipeline management. - CRM synchronization. - Supports Salesforce, HubSpot, Micr...”

8. 8
   Claaprecommended for 4 questions · avg. position 2

   “### 5. Claap – Best for a modern, AI-first workflow”

9. 9
   Sybillrecommended for 4 questions · avg. position 2

   “Sybill: If you want to explore a more AI-native approach where the assistant understands deals and can reason across the sales organization's history.”

10. 10
    Outreachrecommended for 4 questions · avg. position 3.7

    “I'd put Gong, Airspeed, Salesloft, Avoma, and Outreach on the shortlist.”

11. 11
    Gainsight Staircase AIrecommended for 3 questions · avg. position 1

    “My strongest recommendations are Gainsight Staircase AI, Avoma, and Gong, with different strengths.”

12. 12
    ChurnZerorecommended for 3 questions · avg. position 3

    “- ChurnZero: If you also want health scoring, risk prediction, and automated retention workflows.”

Who AI recommends, by feature and question

Each question shows the tools its answers recommend, in the order they were listed, and where Microsoft Teams stands.

Most recommended alternatives

1. 1
   HubSpot CRMrecommended for 28 questions · avg. position 1.5

   “HubSpot CRM | Companies wanting an all-round CRM | Sales, marketing, customer service, automation and reporting in one ecosystem | Costs can rise significantly as you scale”

2. 2
   Pipedriverecommended for 22 questions · avg. position 2.1

   “Pipedrive | Sales-driven organisations | Very intuitive, visual sales pipeline, activity tracking and forecasting | Less comprehensive for marketing and customer service”

3. 3
   Zoho CRMrecommended for 21 questions · avg. position 3.1

   “Zoho CRM | Companies looking for functionality and value | Broad functionality, customisation, automation and integrations | Interface and configuration can take some getting used to”

4. 4
   Salesforce Sales Cloudrecommended for 16 questions · avg. position 3

   “For a field sales team that works primarily from phones, I'd prioritize Pipedrive, Zoho CRM, Salesforce, and Microsoft Dynamics 365.”

5. 5
   Freshsalesrecommended for 6 questions · avg. position 4

   “My recommendation: Freshsales is worth considering if your objective is to automate 60–80% of repetitive sales administration while keeping humans responsible for important conversations and decisions.”

6. 6
   Microsoft Dynamics 365recommended for 5 questions · avg. position 5

   “For a field sales team that works primarily from phones, I'd prioritize Pipedrive, Zoho CRM, Salesforce, and Microsoft Dynamics 365.”

7. 7
   ActiveCampaignrecommended for 3 questions · avg. position 2

   “ActiveCampaign: My first choice when sophisticated email automation is the priority.”

8. 8
   Microsoft Dynamics 365 Salesrecommended for 3 questions · avg. position 3

   “Microsoft Dynamics 365 Sales – Best for enterprise”

9. 9
   Apollorecommended for 3 questions · avg. position 3

   “Apollo combines prospect discovery, contact information and outbound sequencing.”

10. 10
    monday CRMrecommended for 3 questions

    “This is particularly interesting for companies where the boundary between sales, project management and customer delivery is relatively fluid.”

11. 11
    Salesforce Service Cloudrecommended for 2 questions · avg. position 1

    “Salesforce Service Cloud | Yes | Salesforce Knowledge, customer portals, automation, AI | Large enterprises”

12. 12
    Brevorecommended for 2 questions · avg. position 2

    “Brevo: My first choice when cost efficiency and email marketing are particularly important.”

Who AI recommends, by feature and question

Each question shows the tools its answers recommend, in the order they were listed, and where Microsoft Teams stands.

Most recommended alternatives

1. 1
   Webflowrecommended for 29 questions · avg. position 1.8

   “Webflow Offers Designer, Marketer, Content Editor and Reviewer roles. More advanced plans support restrictions by page, CMS collection and language, plus custom permissions and approval workflows.”

2. 2
   Wixrecommended for 20 questions · avg. position 1.5

   “Wix Provides Website Manager, Website Designer, Content Writer, CMS Editor and other roles. You can also create custom roles and invite external collaborators to individual sites.”

3. 3
   Framerrecommended for 17 questions · avg. position 2.2

   “Yes! Framer supports reusable components and interactive elements, including exactly the workflow you're describing: update a section once, and have the change reflected everywhere that component is used.”

4. 4
   WordPressrecommended for 16 questions · avg. position 4.5

   “The biggest difference is WordPress.com offers controlled customization within its managed hosting environment, whereas self-hosted WordPress gives you much more direct access to the underlying code and website files.”

5. 5
   Squarespacerecommended for 13 questions · avg. position 2

   “If your goal is to launch a polished website quickly without designing everything from scratch, I'd recommend looking at Framer, Wix, Squarespace, and Webflow.”

6. 6W
   Wix Studiorecommended for 11 questions · avg. position 2.2

   “Wix Studio | Very good | Excellent | References and database queries | Large directories, catalogs, data-driven sites”

7. 7
   Shopifyrecommended for 9 questions · avg. position 4

   “My overall assessment: Wix, Squarespace, Shopify Plus and Power Pages are particularly interesting if visitor-facing SSO is a requirement.”

8. 8
   Webstudiorecommended for 4 questions · avg. position 1.7

   “### 2. Webstudio — Best for portability”

9. 9
   Lovablerecommended for 3 questions · avg. position 3

   “Lovable is interesting because it can generate functional websites and applications rather than simply producing visual mockups.”

10. 10F
    Framer AIrecommended for 3 questions · avg. position 3

    “Framer lets you generate website structures and content using prompts, then edit everything directly on its visual canvas.”

11. 11
    Webflow AIrecommended for 2 questions · avg. position 2

    “Webflow combines AI generation with a professional visual development environment.”

12. 12F
    Figma Makerecommended for 2 questions · avg. position 8

Who AI recommends, by feature and question

Each question shows the tools its answers recommend, in the order they were listed, and where Microsoft Teams stands.

Most recommended alternatives

1. 1
   Figmarecommended for 31 questions · avg. position 1.2

   “My recommendation: Figma has the strongest overall workflow for a growing, distributed design team, particularly if you need shared libraries, branching, and recoverable design iterations.”

2. 2
   Penpotrecommended for 18 questions · avg. position 2.2

   “My recommendation: Start with Penpot. It is probably the strongest starting point if you want to replace an established UI design and prototyping platform without committing to subscription costs.”

3. 3
   Framerrecommended for 16 questions · avg. position 2.7

   “Best for native breakpoint-based website design: Framer. Particularly useful when you want to work with desktop, tablet, and mobile breakpoints directly.”

4. 4
   Axure RPrecommended for 12 questions · avg. position 2.8

   “Yes, Axure RP can export interactive prototypes to HTML, but its generated code generally isn't production-ready code that developers can use directly.”

5. 5
   ProtoPierecommended for 11 questions · avg. position 2.5

   “My strongest recommendation: If motion design and realistic mobile interactions are the primary requirements, put ProtoPie at the top of your evaluation list.”

6. 6
   Sketchrecommended for 10 questions · avg. position 3

   “Best for unlimited free external reviewers: Sketch. Particularly attractive when the design team already works on Mac.”

7. 7
   UXPinrecommended for 7 questions · avg. position 2

   “UXPin takes a different approach: rather than recreating your design system visually, you can bring actual coded components into the prototyping environment.”

8. 8
   Webflowrecommended for 4 questions · avg. position 3

   “Webflow is slightly different because its ecosystem is centred more on extending websites than on extending a traditional prototyping canvas.”

9. 9
   Whimsicalrecommended for 3 questions · avg. position 1

   “However, Whimsical is probably the best fit for your particular workflow, while Figma is the better all-round investment.”

10. 10
    Balsamiqrecommended for 2 questions · avg. position 2

    “Balsamiq can do interactive prototyping, but its capabilities are relatively limited compared with tools like Figma, Axure RP, or ProtoPie.”

11. 11
    Visilyrecommended for 2 questions · avg. position 2

    “Excellent for quickly assembling complete application screens”

12. 12
    Quant-UXrecommended for 2 questions · avg. position 3

    “Prototyping combined with usability testing | Quant-UX”

Who AI recommends, by feature and question

Each question shows the tools its answers recommend, in the order they were listed, and where Microsoft Teams stands.

Most recommended alternatives

1. 1
   Zendeskrecommended for 17 questions · avg. position 2.4

   “### 2. — Best for structured support operations Zendesk is particularly interesting if you have an established support team with multiple departments.”

2. 2
   Freshdeskrecommended for 16 questions · avg. position 1.5

   “Freshdesk handles this use case quite well, particularly when routing is based on product line, region, language, or support channel.”

3. 3
   Intercomrecommended for 16 questions · avg. position 1.8

   “If real-time agent workload and capacity management are especially important, I'd also include Intercom.”

4. 4
   Help Scoutrecommended for 8 questions · avg. position 3

   “If you're evaluating Help Scout for customer support operations, its workflow automation is useful for basic-to-intermediate automation.”

5. 5
   Jira Service Managementrecommended for 7 questions · avg. position 5

   “5. Jira Service Management – Particularly relevant for internal IT support.”

6. 6
   Gorgiasrecommended for 6 questions · avg. position 1

   “### 3. — Best for ecommerce Gorgias is particularly attractive for Shopify-based businesses.”

7. 7
   Zoho Deskrecommended for 6 questions · avg. position 2.5

   “My recommendation: Zoho Desk is a strong option if you're looking for a customer-support platform where AI handles routine requests and human agents handle exceptions.”

8. 8
   Frontrecommended for 4 questions · avg. position 4

   “My initial preference would be to investigate Help Scout, Freshdesk and Front first.”

9. 9
   Salesforce Service Cloudrecommended for 4 questions · avg. position 5

   “### 4. — Best for sophisticated record-based actions Salesforce Service Cloud”

10. 10
    Freshdesk Omnirecommended for 2 questions · avg. position 1.5

    “2. Freshdesk Omni – Best traditional help desk with integrated mobile chat.”

11. 11
    Richpanelrecommended for 2 questions · avg. position 3.5

    “5. Richpanel – Particularly interesting for live shipping information”

12. 12
    Freshservicerecommended for 2 questions · avg. position 5

    “5. Freshservice – Worth considering if you're also supporting internal IT, HR, or other service departments.”

Who AI recommends, by feature and question

Each question shows the tools its answers recommend, in the order they were listed, and where Microsoft Teams stands.

Most recommended alternatives

1. 1
   n8nrecommended for 13 questions · avg. position 3

   “Yes. n8n supports human-in-the-loop (HITL) approvals, and it's a good fit for workflows where an AI agent proposes a CRM change but a human manager must approve it before execution.”

2. 2
   Zapier Agentsrecommended for 9 questions · avg. position 2

   “Zapier: Best if integration coverage across business applications is your highest priority.”

3. 3
   Makerecommended for 8 questions · avg. position 2.2

   “### 3. Make — best for visual automation with embedded Python and JavaScript”

4. 4
   LangGraphrecommended for 6 questions · avg. position 2

   “For an enterprise deployment, I would shortlist Haystack, LangGraph, Dify, n8n, Langflow, and Microsoft Agent Framework first.”

5. 5
   Microsoft Copilot Studiorecommended for 5 questions · avg. position 1.5

   “Microsoft Copilot Studio Business agents integrated with Microsoft's ecosystem.”

6. 6
   OpenAI Agents SDKrecommended for 4 questions · avg. position 2

   “The OpenAI Agents SDK and Mastra are especially worth considering if your team prefers a relatively lightweight SDK over a large orchestration framework.”

7. 7
   CrewAIrecommended for 4 questions · avg. position 4

   “Yes. CrewAI is specifically designed to orchestrate multiple AI agents with different roles, let them delegate work to one another, and combine their outputs into a larger workflow.”

8. 8
   Relevance AIrecommended for 4 questions · avg. position 4.7

   “Relevance AI: Best if you want multiple specialized agents, sophisticated integrations, and the ability to attach several triggers to one agent.”

9. 9
   Lindyrecommended for 3 questions · avg. position 2.5

   “Lindy: Best if you want to configure recurring work conversationally rather than build automation diagrams.”

10. 10
    Microsoft Power Automaterecommended for 3 questions · avg. position 3

    “### 4. Microsoft Power Automate — strongest for enterprise business processes”

11. 11
    Stagehand + Browserbaserecommended for 3 questions · avg. position 3

    “Hosted browser infrastructure designed for AI agents. Worth evaluating when you need managed sessions and scalable browser execution.”

12. 12
    Pydantic AIrecommended for 3 questions · avg. position 3.5

    “3. PydanticAI Best for Python engineering teams”

Who AI recommends, by feature and question

Each question shows the tools its answers recommend, in the order they were listed, and where Microsoft Teams stands.

Most recommended alternatives

1. 1
   Intercomrecommended for 23 questions · avg. position 2

   “Intercom: Its documentation describes custom office hours for different teams and time zones, plus workflows that can route conversations to onshore or offshore support depending on the time. Intercom”

2. 2
   Zendeskrecommended for 15 questions · avg. position 1.8

   “Zendesk: Its omnichannel routing supports availability, capacity, skills and SLA-based assignment, but check the product architecture carefully: its current documentation notes that omnichannel routing cannot be activate...”

3. 3
   Tidiorecommended for 11 questions · avg. position 2.2

   “My take: A strong candidate if you want an AI shopping assistant without investing in a large enterprise support platform.”

4. 4
   Crisprecommended for 11 questions · avg. position 2.4

   “Yes! You can customize the Crisp chat widget's colors, position, and greeting entirely through its dashboard, without writing any code.”

5. 5
   LiveChatrecommended for 11 questions · avg. position 4.2

   “If your requirement is specifically one shared inbox for website chat + email + Instagram DMs + Facebook Messenger + WhatsApp, LiveChat appears to support that combination.”

6. 6
   Chatwootrecommended for 7 questions · avg. position 2

   “Yes. Chatwoot's self-hosted Community Edition supports an omnichannel shared inbox with both WhatsApp and email.”

7. 7
   Freshdeskrecommended for 5 questions · avg. position 2

   “Freshdesk's Freddy AI supports configurable workflows for transferring conversations to human agents.”

8. 8
   tawk.torecommended for 5 questions · avg. position 2.5

   “If your business normally has just one agent online at a time, tawk.to should be perfectly usable for basic live chat support.”

9. 9
   HubSpotrecommended for 5 questions · avg. position 2.5

   “HubSpot is a very practical choice if your CRM and marketing automation already run on HubSpot.”

10. 10
    Freshdesk Omnirecommended for 4 questions · avg. position 2

    “Freshdesk allows you to combine a knowledge base, live chat and web forms in one widget.”

11. 11
    Freshchatrecommended for 4 questions · avg. position 4

    “Freshchat: Supports multiple business-hour configurations associated with different groups, making it worth testing for regional support teams. Freshsales”

12. 12
    Qualifiedrecommended for 3 questions · avg. position 2

    “Qualified is particularly interesting if your primary objective is generating qualified sales pipeline from website traffic.”

Who AI recommends, by feature and question

Each question shows the tools its answers recommend, in the order they were listed, and where Microsoft Teams stands.

Most recommended alternatives

1. 1
   Playwrightrecommended for 14 questions · avg. position 2.5

   “Playwright is particularly worth evaluating if you're starting fresh or modernizing an existing automation suite.”

2. 2
   BrowserStackrecommended for 8 questions · avg. position 1.3

   “BrowserStack: Particularly useful when you want to execute tests across real browsers and real Android/iOS devices. It supports Appium for native mobile automation.”

3. 3
   Katalonrecommended for 6 questions · avg. position 1.5

   “Katalon | Jira, Azure DevOps, requirements, supporting documents | Structured manual test cases and steps | Strong candidate for test case authoring”

4. 4
   TestRailrecommended for 5 questions · avg. position 1

   “Yes. TestRail can integrate well enough with CI/CD pipelines and issue trackers to serve as a central test management platform for most software engineering organizations.”

5. 5
   mablrecommended for 5 questions · avg. position 3

   “For example, mabl documents Jira issue linking and diagnostic evidence, while its test management integrations support reporting results to Xray, TestRail, and Zephyr.”

6. 6
   Xrayrecommended for 4 questions · avg. position 2

   “Xray | Excellent | Excellent | Excellent | Excellent | Jira teams”

7. 7
   qTestrecommended for 4 questions · avg. position 3

   “If you need a standalone test management platform, consider TestRail or qTest.”

8. 8
   Cypress Cloudrecommended for 4 questions

   “If your primary requirement is debugging failed Cypress E2E tests in CI, start with Cypress Cloud rather than introducing another tool like BrowserStack, LambdaTest, or a dedicated test observability platform.”

9. 9
   Sauce Labsrecommended for 3 questions · avg. position 2

   “2. Sauce Labs – particularly strong for enterprise-scale automated testing and debugging.”

10. 10
    Testsigmarecommended for 3 questions · avg. position 3

    “Choose Testsigma if your priority is allowing non-technical testers to write and maintain automated tests without dealing with code.”

11. 11
    Appiumrecommended for 3 questions · avg. position 3

    “3. Playwright + Appium — best candidate for a developer-led team”

12. 12
    LambdaTestrecommended for 3 questions · avg. position 3

    “LambdaTest (now branded as LambdaTest, with its KaneAI platform) generally makes large-scale parallel browser testing much easier to operate than a self-hosted Selenium Grid.”

Who AI recommends, by feature and question

Each question shows the tools its answers recommend, in the order they were listed, and where Microsoft Teams stands.

Most recommended alternatives

1. 1
   Metricoolrecommended for 18 questions · avg. position 2.4

   “Metricool is surprisingly good for competitor analysis and social media analytics without an Enterprise contract.”

2. 2
   Bufferrecommended for 13 questions · avg. position 2.4

   “If you're building a social media management stack, I'd use Buffer for publishing, scheduling, and analytics, and add a dedicated social inbox only if managing DMs is important.”

3. 3
   Sprout Socialrecommended for 12 questions · avg. position 2.5

   “My recommendation: If your primary requirement is monitoring brand mentions across social media, analyzing public conversations and understanding positive, negative and neutral sentiment, you can start with the Standard...”

4. 4
   Laterrecommended for 12 questions · avg. position 2.7

   “- Later Influence – Particularly interesting for brands running creator campaigns. It generates unique creator-level campaign links and can measure clicks and conversions when conversion tracking is configured.”

5. 5
   Hootsuiterecommended for 10 questions · avg. position 2.9

   “If accurate, platform-specific previews are a priority, I'd shortlist Pallyy, Hootsuite and Buffer first.”

6. 6
   Planablerecommended for 9 questions · avg. position 2.8

   “Planable is quite strong for agency-style client reporting and social media competitor benchmarking, but there's an important distinction: it offers branded PDF reports, not complete white-label software.”

7. 7
   Agorapulserecommended for 8 questions · avg. position 2.6

   “Yes — Agorapulse is a strong option for a support team managing comments and DMs across multiple social platforms.”

8. 8
   Publerrecommended for 6 questions · avg. position 2.3

   “If your goal is to manage a large content calendar and publish different versions of the same idea across Instagram, Facebook, LinkedIn, and X, Publer is worth considering.”

9. 9
   Sendiblerecommended for 4 questions · avg. position 3

   “Start with Sendible if you want a well-rounded agency management platform.”

10. 10
    SocialPilotrecommended for 3 questions · avg. position 2.7

    “SocialPilot is particularly interesting because it supports both importing large batches and editing posts that are already scheduled.”

11. 11
    SocialBeerecommended for 2 questions · avg. position 3

    “My verdict: SocialBee is a good fit if your goal is to automate two things simultaneously: continuously recycle your existing content library and automatically distribute new blog content through RSS.”

12. 12
    Cloud Campaignrecommended for 1 question · avg. position 1

    “Start with Sendible if you want a well-rounded agency management platform.”

Who AI recommends, by feature and question

Each question shows the tools its answers recommend, in the order they were listed, and where Microsoft Teams stands.